Getting the app back

How to reinstall Facial Recognition

The answer depends on your phone. On Android you reinstall from Google Play as normal. On iPhone the app was removed from the App Store in August 2026 and cannot be downloaded again, so your subscription moves to the search on this website instead.

On Android

Install it again from Google Play

Nothing has changed for Android. The app is on Google Play, where you can install it on a new phone or reinstall it on the one you have. Sign in with the same account and your subscription and credits are where you left them.

Get it on Google Play

On iPhone and iPad

The app cannot be downloaded again

If it is still on your phone, keep it

An installed copy carries on working. Do not delete it and do not reset the phone without a backup: while the listing is off the App Store there is no way to put it back. Offloading the app in your storage settings removes it too.

If you have already deleted it

It will not come back from your purchase history, and searching the App Store will not find it. Your account is untouched though, and everything in it works on the web. Follow the three steps below.

01

Open the search in Safari

Go to facialrecognition.app on your iPhone. It runs the same face search the app runs, against the same index, with no install needed.

02

Connect the email on your account

Open the continue page and enter your email address. We send you a sign-in link. This is what moves your subscription and any credits you bought in the app across to the web, so do this before anything else.

03

Add it to your Home Screen

In Safari, tap the Share button, then Add to Home Screen. You get an icon that opens the search in one tap, in the place the app icon used to be.

About your subscription

Losing the app does not cancel anything. If you subscribed through Apple, your subscription has not been cancelled and it keeps renewing as normal, on the payment method held by your Apple account. If you subscribed through Google Play, it renews there as before.

What you are paying for still works. Connect your email on the continue page and the same subscription and credits open up the search here on the website, on any device you sign in from.

Questions people ask

Why can I not find the app on the App Store?

Apple removed the iPhone app from the App Store in August 2026. We are appealing the decision, but we cannot promise the app will come back. The Android app on Google Play is unaffected, and the face search on this website is running normally.

Can I reinstall it from my purchase history?

No. We have checked this ourselves: while the listing is off the App Store, the app does not reappear under Purchased in your Apple account, so there is no way to download it again on an iPhone. If it is still on your phone, keep it installed.

Has my subscription been cancelled?

No. The removal does not cancel anything. If you subscribed through Apple, your subscription has not been cancelled and it keeps renewing as normal. Connect your email and you can use it on the website.

What happens to the credits I bought in the app?

They stay on your account. Connect your email on the continue page and sign in with it on the website, and your credits are there waiting for you. They work the same way on the web as they did in the app.

Does the app still work if I never deleted it?

Yes. The app on your phone keeps working. Being removed from the App Store stops new downloads; it does not switch off a copy that is already installed.

I use Android. Is anything different for me?

No. Facial Recognition is still on Google Play and you can install or reinstall it there at any time. Your subscription and credits carry over to the website too, if you want to search from a desktop.

Still stuck, or something here does not match what you are seeing? Email us at hi [at] doublecolourless.com and we will sort it out.